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Scenario:
Having a passion for the fast-food-related business, Mr. Ali founded "Spice
Delight," a fast-food franchise in Pakistan that specializes in traditional
Pakistani food with a modern twist. The restaurant's delicious food and
unique take on regional specialties have garnered it a loyal customer base.
Ali aims to expand "Spice Delight" and capture a larger market share. He is
considering using franchising as a growth strategy, but he faces the
challenging decision of selecting the most suitable franchising option for
his company in the Pakistani market. He recognizes that the brand's
expansion will be significantly influenced by the chosen franchising
plan
Question:
Give your opinion that which franchising option is ideal, and justify your
choice of franchising type by mentioning the company's needs, consistency
and brand control.
Marking Scheme: (8 Marks)
You need to write only four points to clarify your argument. (2 marks for
franchising option and 6 marks for justifications (3 arguments*2
Marks)).
Answer:
Franchising Option Justifications:
Area Development Franchising
1. Market Penetration:
Area development franchising allows "Spice Delight" to penetrate diverse
regions in Pakistan more efficiently. This model permits larger territorial
rights to a franchisee, ensuring rapid establishment across various markets
simultaneously. This strategy aligns with Ali's goal of expanding reach
while retaining control over brand consistency and quality.
2. Consistency in Operations:
Opting for area development franchising empowers the brand to maintain
standardized operational practices across all outlets. By granting exclusive
rights to an area, the franchisor can oversee and support the franchisee in
upholding the brand's standards and ensure uniformity in customer
experience, essential for maintaining the brand's reputation and
quality.
3. Brand Control:
This franchising model offers the advantage of centralized control,
enabling Mr. Ali to have more oversight and support in the expansion
process. With a centralized approach, it's easier to enforce branding
guidelines, quality standards, and operational procedures. This control is
crucial for preserving the essence of "Spice Delight" and ensuring that the
brand's unique identity and customer experience remain consistent across all
locations.
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